What types of printing services do you offer?
We work with one of the best framers in Southwestern Ontario and would happily pass along their contact information. They provide custom framing and mounting options tailored to your preferences, including various high-quality frames, matting options, and museum-quality mounting techniques to complement your prints.
What types of materials do you print on?
We specialize in printing on premium archival fine art papers to ensure the highest quality and longevity of your prints.
Can you assist with image editing and retouching?
Yes, we offer professional image editing, retouching, and restoration services to ensure your images are optimized for printing, including colour correction, retouching, and image enhancement.
Do you offer custom framing and mounting services?
We work with one of the best framers in Southwestern Ontario and would happily pass along their contact information. They provide custom framing and mounting options tailored to your preferences, including various high-quality frames, matting options, and museum-quality mounting techniques to complement your prints.
What is the turnaround time for printing orders?
Our turnaround time varies depending on your printing order’s size, complexity, and quantity. We strive to deliver high-quality prints within a reasonable timeframe and can accommodate rush orders when necessary.
Do you ship prints?
Yes, we offer shipping services to ensure that customers worldwide can enjoy our high-end prints. Shipping rates and delivery times may vary based on the destination.
What is your return policy?
We take pride in the quality of our prints and strive for customer satisfaction. If you are not completely satisfied with your order, please contact us, and we will work with you to address any concerns and ensure your satisfaction.
Do you offer discounts for bulk or repeat orders?
Yes, we offer discounts for bulk orders and repeat customers. Don’t hesitate to contact us for more information on pricing and discounts for large orders or frequent printing needs.
What are the benefits of investing in high-quality digital copies of your artwork?
Limited Edition Prints
High-quality digital copies allow you to sell reproductions and keep the original for your purposes.
Create a book.
If you decide to publish a book, you’ll need digital copies of your work
Submissions
Your work will be taken more seriously by galleries, agents, and competitions if presented well. For e-mail and web use, we will provide a high-resolution file and a low-resolution jpeg. For submissions, we can create a file according to your specifications.
Insurance
A high-quality digital copy helps if your original piece is damaged or stolen.
Inheritance
Allow your children to generate income from the work you have done throughout your life by leaving them a copy and the copyright.
How large an image can you print?
Currently, the largest we print is 17 x 22″.
How large an image can you copy?
Currently, the largest we print is 17 x 22″.
Can I use my digital files?
Yes, you can provide your digital files for printing.
Do you archive files for future reference?
Unless you request otherwise, we back up all jobs on our hard drives.
How long does the printing process take?
Allow 4 to 6 working days for all art printing. If you are in a rush situation, please indicate this, and we will do our best.
How long does it take to copy an artwork?
Copying an artwork involves not only the photography of the piece but colour testing as well. We will need your original work on-site for colour comparison for 10 – 12 working days.
Please contact us with any additional questions or inquiries; we will gladly assist you.